Please read these terms carefully before booking an appointment or using any of our salon services. By visiting or booking with us, you agree to these terms.
These Terms of Service ("Terms") govern your use of the website www.reboundsfamilysalon.com and the services provided at Rebounds Hair & Beauty Family Salon, Plot No 276, RRR Complex Street 10, BN Reddy Rd, Beeramguda, Hyderabad – 500070, Telangana, India. By booking an appointment or using our services, you agree to be bound by these Terms.
By visiting our website, booking an appointment (in person, by phone, or via WhatsApp), or receiving services at Rebounds Hair & Beauty Family Salon, you confirm that:
If you do not agree with any part of these Terms, please refrain from using our services or website.
Appointments can be made through the following channels:
Your appointment is confirmed only after you receive an explicit confirmation from our team via call or WhatsApp. Submitting a form or sending a WhatsApp message alone does not guarantee a booking until confirmed by our staff.
We recommend arriving at least 10 minutes before your scheduled appointment. Late arrivals may result in a shortened service time or, if significantly late (more than 20 minutes), your appointment may be cancelled and the slot given to another client. We will always try to accommodate you if possible.
Walk-in clients are warmly welcome subject to stylist availability. During peak hours (weekends, evenings, festive seasons), wait times may apply. We recommend booking in advance to avoid waiting.
For bridal makeup, pre-bridal packages, and special occasion services, we strongly recommend booking at least 2–4 weeks in advance. A non-refundable advance deposit of 30% of the total service value may be required to confirm these bookings.
We understand that plans change. Our cancellation policy is designed to be fair to both you and our stylists who reserve time for your appointment.
| Notice Given | Action |
|---|---|
| 24+ hours before appointment | Free cancellation or rescheduling, no charge |
| Less than 24 hours notice | We appreciate informing us; no charge for first cancellation |
| No-show (no call, no message) | Future bookings may require advance payment |
| Notice Given | Refund Policy |
|---|---|
| 30+ days before the event | Full refund of advance deposit |
| 15–29 days before the event | 50% refund of advance deposit |
| Less than 15 days before the event | No refund of advance deposit |
| Rescheduling (any time) | Deposit transferred to new date (subject to availability) |
To cancel or reschedule, please contact us via WhatsApp or call at 091820 02929 as early as possible. We will always try our best to accommodate date changes.
All prices displayed on our website, service menu, and in-salon are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice, though we strive to maintain current pricing on all platforms.
If you have any concern about a charge or payment, please speak to our salon manager on the same day of your visit. We are committed to resolving billing issues fairly and promptly.
We are committed to providing a safe, comfortable, and welcoming environment for all clients and staff. We expect all clients to:
We take great pride in delivering excellent results. However, final outcomes may vary based on individual hair texture, condition, previous chemical treatments, and skin type. We recommend a consultation before advanced services such as coloring, keratin, or chemical treatments.
Rebounds Hair & Beauty Family Salon reserves the right to decline or discontinue services to any client who:
Zero Tolerance: Harassment, discrimination, or threatening behaviour of any kind toward our staff or other clients will result in immediate removal from the premises and may be reported to authorities.
For certain services such as hair coloring, keratin treatments, bleaching, and chemical services, we strongly recommend a patch test at least 48 hours before the service. Rebounds Hair & Beauty Family Salon will not be held liable for allergic reactions if the client declines a patch test or fails to disclose known allergies.
Clients with the following conditions should inform us before booking or receiving services:
We maintain the highest standards of hygiene at our salon. All tools are sterilized after every use, disposable items are used where applicable, and workstations are cleaned between clients. By entering our salon, you acknowledge these standards and agree not to use our services if you have an active contagious condition.
Children under the age of 12 must be accompanied by a parent or guardian throughout their visit. Our team is trained to work with children in a gentle and patient manner, but parental cooperation ensures the best results.
Rebounds Hair & Beauty Family Salon strives to deliver exceptional results with every service. However, to the maximum extent permitted under applicable Indian law:
If you are dissatisfied with any service, please inform our manager on the day of your visit or within 48 hours. We will make every effort to resolve your concern through a complimentary re-service, partial refund, or credit, at our discretion. Complaints received after 48 hours or without prior in-salon communication may not be eligible for redressal.
All content on the website www.reboundsfamilysalon.com — including but not limited to text, images, logos, icons, service descriptions, pricing, and design — is the exclusive intellectual property of Rebounds Hair & Beauty Family Salon.
We may take before/after photos of your hair or makeup results for portfolio and marketing purposes only with your explicit verbal or written consent. You may withdraw this consent at any time by contacting us. We will never post identifiable images of clients without permission.
You may use our website for lawful purposes only. You agree not to:
We reserve the right to block access to our website for any user who violates these terms.
We make every effort to keep our website available and accurate. However, we do not guarantee uninterrupted access and are not liable for any loss or inconvenience caused by temporary downtime, technical errors, or outdated information on the website.
These Terms of Service shall be governed by and construed in accordance with the laws of India, including the:
In case of any dispute arising from or related to these Terms or our services, the parties shall first attempt to resolve the matter amicably through direct communication. If unresolved within 30 days, the dispute shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India.
Nothing in these Terms limits your rights as a consumer under the Consumer Protection Act, 2019. You may lodge a complaint with the National Consumer Disputes Redressal Commission (NCDRC) or the appropriate State Consumer Disputes Redressal Commission if your concerns are not resolved satisfactorily.
For any questions, concerns, service complaints, or legal notices, please contact us through the following channels:
Rebounds Hair & Beauty Family Salon
Plot No 276, RRR Complex Street 10, BN Reddy Rd,
Beeramguda, Hyderabad – 500070, Telangana, India
091820 02929
hello@reboundsfamilysalon.com
WhatsApp: +91 91820 02929
Response Hours: Monday – Sunday, 9:00 AM – 10:00 PM
We aim to respond to all formal complaints within 5 business days.